Frequently Asked Questions
Most questions and concerns are already covered in the main page but here are some of the most commonly asked questions that came in...
Question : Do you offer EXPRESS shipping?
Yes, If you need Karaoke Superstar 4 DVD package urgently, order the express 2-day delivery option. It will take about 2-3 working days for your package to arrive (US orders). For International orders, it will take 4-7 days. Order express delivery now >>
Question : Do you ship worldwide?
Yes, we ship to any part of the world (except S.E Asia) for a flat rate fee of $7.00. This is already included as a total price for your order. Please see pages on Shipping and Handling as well as Terms and Conditions
Question : Will It work on my DVD Player or "XXX" Karaoke Machine?
These DVDs will work on any regular DVD player or your computer too. It is region free and it will work in any region. If you karaoke machine or system is able to play DVDs, then it will also be able to play the Karaoke Superstar DVD
Question : Are these original singers or original songs?
The karaoke tracks are very close to original sound. Due to licensing issues, these are not the original songs. However, they are definitely not midi sounds. All tracks are meticulously recorded in a professional studio and it will pass a "blind test".
Do karaoke songs come with background video or images?
Some tracks come with background video but most tracks come with a basic background color image and lyrics.
Are these background voices/vocals singing to the tracks?
The short answer is: Yes and no.
the tracks are professional recorded such that, for selected songs, there will
be audible background vocals during certain sections of the music, (especially
during the chorus).This is adds a sense of realism as it follows the
original songs where backup singers enhances the main vocals during chorus sections.
It also provides you with a "live" singing environment so much so that you'd think you're actually singing with a real band.
: Do I get a discount if I purchase more than 1 set?
Having a second set of Karaoke Superstar DVDs means you can have a "backup" in the rare event that the main set fails. It also makes a great gift for any karaoke lovers.
: How secure is my order?
: I live outside of the US. Will I be charged in US dollars or my country's currency?
: Can I pay by money order or check?
More Questions? Then please contact us with the online help desk